Behavioral Health Manager (Extra Help) – Continuous/Open Until Filled

November 20, 2022
Job Type


The Napa Valley

The Napa Valley - Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.

Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.

The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
County of Napa as an Employer
The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package and tremendous opportunities for career growth. At the County of Napa we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,400 employees.

As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation.

The Position

Napa County is seeking an experienced professional to serve as the Behavioral Health Manager in the Children Services area.

This recruitment will fill an extra help position to plan, organize, and manage the day-to-day clinical operations of a comprehensive community mental health delivery system.

A Behavioral Health Manager assists in the management of a major division/service area in HHSA that includes multiple work groups of significant depth and complexity. Responsibilities include participation in the overall management and administration of a division, including development of division objectives and design and implementation of supporting programs, processes, policies, and/or procedures to successfully achieve those objectives. The Behavioral Health Manager may also share responsibility for the development, administration, and control of associated budgets and act in the absence of the Deputy Director.

The Ideal Candidate will possess the following:

* Strong leadership skills
* Exemplary supervisory skills and demonstrated competencies managing a diverse workforce
* Demonstrated professional success in the design and management of community mental health services
* Proven track record of program planning and development, flexibility and the ability to perform independently under demanding time and fiscal constraints.

The Recruitment Process:

1. Applications will be accepted on-line on a continuous basis until the current vacancy is filled.

2. Applications will be screened for minimum qualifications and supplemental questions on a continuous basis. Only the most qualified from the scoring of supplemental questions will be invited to the Oral Panel Interviews.

3. The most qualified candidates will be invited to the Oral Panel Interviews on a continuous basis. Only the most qualified candidates from the scoring of the supplemental questions and Oral Panel Interviews will be placed on the eligibility list and referred to the hiring manager for further consideration.

Human Resources reserves the right to make changes to the recruitment process and schedule at any time.

Example of Duties

The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Assist in the management of assigned services and activities of the Behavioral Health Division within HHSA, including Child & Family Services, Youth Services, Adult Services, Older Adult Services, Full Service Partnership, Mobile Response, Crisis Services, Forensic Services, Medication Services, and other outpatient, inpatient and residential behavioral health services provided by community-based organizations.

Participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommend and administer policies and procedures.

Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within departmental policy, appropriate service, and staffing levels.

Plan, direct, coordinate, and review the work plan for assigned staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; review cases as needed to ensure decisions are made in accordance with good casework practice, departmental policy, and applicable state and federal mandates; meet with staff to identify and resolve problems.

Participate in selecting, training, motivating, and evaluating assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.

Participate as part of the division's leadership team in the development and administration of the Division's annual budget; participate in the forecast of funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments.

May serve as the liaison for the Behavioral Health Division with other divisions, departments, and outside agencies; develop and maintain community partnerships and relationships; negotiate and resolve sensitive and controversial issues.

Assist in the development and implementation of a managed care environment; collaborate and interface with primary care providers.

Work cooperatively with Quality Assurance/Quality Improvement staff to ensure the occurrence of regular auditing and monitoring of various behavioral health programs; participate in the implementation of corrective action plans as needed; participate in various Quality Assurance meetings as needed; promote a culture of continuous quality improvement.

Work cooperatively with the Compliance Officer to ensure regulatory or billing compliance issues are identified and addressed; participate in the implementation of corrective action plans as needed; participate in providing compliance training; and promote a culture of compliance throughout the Agency.

Participate in the development, implementation, and monitoring of clinical standards and standards of documentation to ensure HHSA behavioral health services comply with community standards of care; all applicable standards of practice; the funding requirements of Medi-Cal, Drug Medi-Cal, Medicare, and other public and private funding sources utilized by the Agency and its consumers; and other regulatory requirements.

Assist in the development and maintenance of a community network of contractors, consumers, community partners, and family members.

Serve as staff on a variety of boards, commissions, and committees; prepare and present staff reports and other necessary correspondence.

Provide responsible staff assistance to the Assistant Deputy Director of Behavioral Health; conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to Behavioral Health Division programs, policies, and procedures as appropriate.

Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of Behavioral Health; incorporate new developments as appropriate.

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Perform related duties as required.


Operational characteristics, services, and activities of a behavioral health division/service area.

Principles and practices of program development and administration.

Principles and practices of budget preparation and administration.

Principles of supervision, training, and performance evaluation.

Grant sources; grant funding methodology and requirements; grant administration principles and practices.

Behavioral health program components and service systems.

Current developments in the field of community behavioral health services and health care administration.

Principles and practices of social work, clinical psychology, psychiatry, mental health rehabilitation, substance use disorders, addiction, prevention, wellness, and recovery.

Public and private community resources available in the field.

Communication and conflict resolution principles and techniques.

Principles and practices of working in multi-cultural, multi-ethnic environments.

Social and economic problems affecting health and human services programs.

Pertinent federal, state, and local laws, codes, and regulations including those relating to behavioral health programs.


Assist in the management of a comprehensive behavioral health division/service area.

Oversee, direct, and coordinate the work of lower-level staff.

Select, supervise, train, and evaluate staff.

Participate in the development and administration of division goals, objectives, and procedures.

Prepare and administer large program budgets.

Prepare clear and concise administrative and financial reports.

Coordinate division services with other programs and services within the County and with outside organizations, agencies, and facilities.

Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.

Research, analyze, and evaluate new service delivery methods and techniques.

Interpret and apply federal, state, and local policies, laws, and regulations.

Operate a variety of office equipment including personal computers and related peripheral equipment and software applications.

Communicate clearly and concisely, both orally and in writing.


Work primarily in a standard office setting with some travel to different sites and locations.

Work extended hours including evenings and weekends.

Stand or sit for prolonged periods of time.

Stoop, bend, kneel, crouch, reach, and twist.

Lift, carry, push, and/or pull light to moderate amounts of weight.

Use repetitive hand movement and fine coordination including using a computer keyboard.

Verbally communicate to exchange information.

Establish and maintain effective working relationships with those contacted in the course of work.


Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:


Five years of increasingly responsible professional program experience in a behavioral health, social service, or human services program including three years of administrative and supervisory responsibility.


A Bachelor's degree in social work, clinical or counseling psychology, public administration, or a related field is required. A Master's degree is desirable.


Possession of a valid driver's license.

Possession of a valid license issued by the State of California as a Clinical Social Worker, Clinical Psychologist, Registered Nurse, or Marriage and Family Therapist is desirable.


Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.

Click here for additional benefits information forManagement ClassifiedEmployees:



Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.

All employees hired into allocated positions or extra help positions will be fingerprinted.

Closing Date/Time: Continuous

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