Departmental Information Systems Manager II

Monterey County Human Resources
October 17, 2020
Salinas, CA
Job Type


Position Description Exam #  20/16F41/10JJ
Final Filing Date: October 23, 2020


Monterey County is an extraordinary place to work and live, having one of the most beautiful coastlines in the world, along with vast agricultural industries that preserve a rural look and feel throughout the County. Our mild climate is considered ideal, while our school districts and medical facilities are on par with some of the best in the state.

Under general direction, the Department Information Systems Manager II provides expertise and general consultation on a variety of issues related to feasibility analysis, implementation, and evaluation of information systems solutions to business and administrative processes; plans, manages, coordinates and supervises departmental staff activities engaged in supporting automated information systems and technology projects; oversees the identification and definition of opportunities and strategies to use information technology to simplify, integrate and improve County departmental business and administrative processes including the analysis of departmental business needs and problems; coordinates on a regular basis with County ITD as necessary; and does other work as required.

Department Information Systems Manager II is responsible for departmental functions that are large and varied, complex and diverse, as evidenced by factors such as the number of departmental systems deployed, the complexity of regulatory requirements related to departmental operations, geographic complexity, continuity of operations, etc.

The Departmental Information Systems Manager II will provide services to the Assessor/County Clerk-Recorder and Treasurer-Tax Collector's Offices and oversee a team of information technology professionals.

A list of eligible candidates resulting from this recruitment may be used to fill current and future full-time or temporary vacancies as they arise.

Examples of Duties

  1. Acts as the senior information professional for a County department; manages, plans, coordinates and oversees departmental staff activities related to supporting automated information systems and planning for departmental technology projects; develops, maintains and ensures continuous improvements in departmental business processes by expanding the use of information systems and technology resources.
  2. Develops ongoing improvements to departmental operations; develops information project plans and proposals to analyze and improve upon existing work processes; develops new processes and oversees the conversion to new systems in order to achieve increased productivity and efficiencies.
  3. Prepares system development projects including needs analysis, cost-benefit analysis, project management, system implementation, user acceptance testing, training methodologies and documentation.
  4. Analyzes, recommends and writes procedures, standards and policies consistent with departmental information plans and County policies, practices, goals, regulations, technology plans, and established information technology architecture. Evaluates information system support best practices and ensures policies, standards and procedures are followed by staff.
  5. Provides expert advice and consultation to departmental management regarding information technology issues.
  6. Interviews, selects, motivates, supervises, and evaluates staff; provides technical and professional skills training and manages employee performance issues.
  7. Coordinates on a regular basis with ITD regarding information technology issues.
  8. Analyzes departmental processes, legal and regulatory requirements to ensure that information systems are compliant including requirements for reporting and information sharing with external agencies.
  9. Prepares and presents written and oral reports, proposals and recommendations.
  10. Acts as departmental information technology representative to relevant County agencies and other public and private information technology groups.
  11. Develops, coordinates and monitors the budget of the departmental IT function.

Examples of Experience/Education/Training The knowledge, skills and abilities listed under Qualifications below may be acquired through various types of experience, education or training, typically:
 Completion of all coursework leading to a bachelor's degree in Business Administration, Public Administration, Computer Science, Office Automation or closely related field.
AND Option I  One year of experience performing duties comparable to a Departmental Information Systems Manager I.


Option II Five years of experience analyzing business processes and information systems including one year of experience supervising IT staff and three years of experience at the advanced/journey level.

Additional Information QUALIFICATIONS

Knowledge and Skills:

Thorough Knowledge of :

1. Principles and practices of information technology, including system architecture and client server applications, database systems and report applications
2. Principles and practices of project management, including needs assessment and project prioritization, cost-benefit analysis and contract monitoring
3. Principles and practices of management, including budgeting, and staff supervision
4. State and federal information standards and guidelines
5. Business processes and information technology relating to the assigned department
6. Training techniques and methods

Skill and Ability to :

1. Provide leadership in advancing information systems technology in the department; implement best business practices in information technology in the department
2. Plan, organize, assign, review and evaluate the work of others; establish goals and performance standards
3. Plan, coordinate and implement work plans to achieve a designated objective; coordinate multi-faceted projects and studies, including coordination and planning for resources, personnel and timetables
4. Communicate effectively, both orally and in writing; communicate technical information to persons not familiar with information technology
5. Establish and maintain effective working relationships
6. Exercise good judgment, decisiveness and creativity.


As a condition of employment, the incumbent will be required to:

  • Possess a valid current Class C driver license or be able to provide suitable transportation that is approved by the hiring authority.
  • Prospective employees for the Assessor-County Clerk/Recorder and Treasurer-Tax Collector will be required to submit to a background review, which may include a review of information concerning present and/or prior employment, driving record, credit report and record of criminal conviction.
  • Positions in other departments may or may not require full background review.


  • The screening for this position uses ONLY the applicant's answers to the Supplemental Questions. Screeners (who are Subject Matter Experts) are not given the application and/or resumes at this point in the process. Therefore, your answers to the Supplemental Questions are critical.
  • Employees must have and show their Social Security Card on the first day of work.
  • Employment is contingent upon acceptable documentation verifying identify and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form 19.
  • If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.


To apply for this position, please submit a completed on-line Monterey County Employment Application and responses to Supplemental Questions the closing date and time (listed above).

Application materials may also be obtained from and submitted to the County of Monterey, Human Resources Department, 168 West Alisal Street, 3rd Floor, Salinas, CA 93901.

To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:

  • A completed County of Monterey Employment Application
  • Responses to the Supplemental Questions

Resumes will be accepted in addition to, but not in lieu of, the required application materials.  Postmarks and faxes will NOT be accepted. Applications received after the closing date may be  considered as needed. Early filing of application materials is encouraged. 

The selection process is tentative, and applicants will be notified if changes are made.

Application materials will be competitively evaluated. Those applicants who are determined to be most appropriately qualified will be invited to participate further in the process.


  • In accordance with the Immigration Reform and Control Act of 1986, continued employment of persons hired by Monterey County is contingent upon acceptable documentation verifying identity and authorization for employment in the United States.
  • Final candidates may be required to successfully pass a background screening as a condition of employment with Monterey County.

Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6602.
Closing Date/Time: 10/23/2020 11:59 PM Pacific

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