Director, ECC Student Success Center (Administrator II) (515712)

California State University, Chico
July 16, 2022
Chico, CA
Job Type



Our Commitment to Equity, Diversity, and Inclusion:

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/Department Summary:

Under the specific direction of the Associate Dean of the College of ECC and in support of the University's focus on student success, retention, and graduation, this position provides leadership and oversight of the ECC Student Success Center, including oversight of all of its components, with the purpose to deliver a student-centered advising and support system. The Director performs a variety of complex and/or sensitive professional student service work, including but not limited to, providing professional student service work for academic advising, retention, and program assessment. This position will also have budgetary responsibility for the functions listed and will be expected to compile reports and analyze data in conjunction with the Associate Dean to determine targeted strategies for student success. The Director is responsible for the day-to-day management of the College of ECC Student Success Center, which includes advising, tutoring, and professional development activities for students within the College, with oversight of the Directors of funded programs such as the MESA Program and the STEM Connections Collaborative. This position requires considerable administrative planning to develop creative solutions that integrate best practices across organizational lines. This position is also responsible for recognizing specific program needs and for collaborating with academic departments to implement solutions to enhance student engagement and success. The incumbent will utilize a combination of high-level analytic and interpersonal skills to work on complex problems. The purpose of this work is to assist students with their academic needs in order to improve the success, retention, and graduation rates of the College.

Mandatory Vaccinations:

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully immunized against COVID-19 or have received a medical or religious exemption. Selected candidates should be prepared to comply with this requirement.


Preference may be given to applicants with the following as they may be considered specialized skills:

  • Bilingual.
  • Prior administrative experience including management of fiscal resources, personnel resources, and software applications.
  • Prior experience in budget development, implementation, and oversight.
  • Prior experience in advising college students.
  • Prior experience with student outreach and retention efforts.
  • Prior experience in developing and evaluating programs, particularly related to student success.
  • Demonstrated knowledge of CSU, Chico's policies and procedures for Academic Affairs and Student Affairs.

Required Education and Experience:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related filed, plus upper division or graduate course work in counseling techniques (including interviewing and conflict resolution when job related).
The equivalent to three years of full-time experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

  • A masters degree in a job-related field may be substituted for one year of professional experience. Additional specialized experience which demonstrates successful application of the required knowledge and abilities may also be substituted for required education on a year-for-year basis.

Time Base: Full-time

Pay Plan: 12/12

Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30.

Salary and Benefits Information:

Salary commensurate with background and experience of the individual selected. (Anticipated hiring salary not to exceed: $80,000 per year).

This position qualifies for benefits including tuition fee waiver (if eligible).

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit

Additional Information:

California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

The person holding this position is considered a "Limited Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment.

The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a "designated position" under the California State University's Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Department Chair/Program Director (all levels) CAT 02)

This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

About Chico State:

Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, "Today Decides Tomorrow," is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that California State University, Chico stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land and the waters that run through campus.

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

Closing Date/Time: July 28, 2022

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