HCA Program Supervisor I

Orange County, CA
Published
November 20, 2022
Location
Orange County, CA
Job Type
 

Description

HCA PROGRAM SUPERVISOR I

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

Premium Pay
In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below:

  • Bilingual pay: Qualified employees who meet the criteria found ( page 19 ) shall receive an additional forty $0.40 cents per hour for all hours paid.

Other Additional Premium Pays

This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply right away.

This recruitment will establish an Open eligible list. This list will be used to fill current and future HCA Program Supervisor I positions within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications.

HEALTH CARE AGENCY
The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Correctional Health, Director's Office, Finance & Administrative, Medical Health, Mental Health & Recovery, Public Health, and Strategy & Special Projects - is committed to meeting the health needs of the diverse Orange County community.

THE DEPARTMENT
Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments.

THE PROGRAMS
The Tobacco Use Prevention Program (TUPP) team works in collaboration with community partners to prevent people from starting to smoke and vape, helps people stop using tobacco, and helps make our air smoke-free by educating and engaging individuals, organizations and municipalities to transform attitudes, behaviors and policies towards the objective of becoming a tobacco-free County. TUPP directly implements State-funded tobacco prevention projects and oversees State-funded and County-funded contracted providers.

The HIV Planning and Coordination (HIVPAC) Unit coordinates HIV prevention and care services in the County of Orange. HIVPAC receives Federal and State HIV grants and subcontracts the funds to various organizations in the County. HIVPAC's mission is to prevent the transmission of HIV, provide early intervention services for those who are aware of their HIV status, and ensure that persons living with HIV have access to health care and support services. HIVPAC is the Grant Recipient of Ending the HIV Epidemic Initiative funding and works with community planning groups and stakeholders to ensure that needed services are available to persons living with HIV and to those at high risk for HIV.

THE OPPORTUNITIES
There are currently two (2) immediate vacancies within Public Health Services: one (1) in TUPP and one (1) in the HIVPAC Unit.

TUPP
The duties and responsibilities of this position include, but are not limited to, the following:

  • Developing, planning, and coordinating State-funded program goals and objectives
  • Reviewing current adult and youth smoking and e-cigarette use data to target program interventions
  • Reviewing best practices for prevention strategies to reduce adult and youth smoking and electronic cigarette use
  • Planning, coordinating, and implementing communities needs assessments to develop new workplan objectives that meet community needs
  • Leading and attending meetings for team and collaborative providers
  • Cultivating and maintaining effective working relationships with collaborative agencies
  • Staying appraised of agency policies and procedures to ensure that they are followed throughout the program
  • Reviewing documentation for completeness, quality of care, and compliance with County standards
  • Conducting public presentations about program services within the community utilizing professional diplomacy and skill
  • Collecting data and preparing reports and correspondence
  • Providing direct supervision of subordinates in the field while assessing skills needed to perform effective outreach
  • Writing performance evaluations, managing program staff, and assessing needs for staff development
  • Working with local and state governing entities, contracted providers, community stakeholders, agency managers, and consumers
  • Providing back-up coverage for the Program Supervisor II

HIVPAC Unit
The duties and responsibilities of this position include, but are not limited to, the following:

  • Leading service procurement and contract monitoring activities and providing technical assistance to service providers (subcontractors)
  • Providing support with grant administration, including assisting with grant applications and budget development
  • Providing oversight of community engagement and strategic planning activities and attending community planning meetings
  • Providing oversight and cultivating and maintaining effective working relationships with service providers (subcontractors) and other stakeholders
  • Staying appraised of Federal, State, and agency policies and procedures to ensure that they are followed throughout the program
  • Reviewing documentation for completeness, quality of care, and compliance with County standards
  • Conducting public presentations about program services within the community utilizing professional diplomacy and skill
  • Collecting data and preparing reports and correspondence
  • Monitoring data trends and performance outcomes
  • Providing direct supervision of subordinates
  • Writing performance evaluations, managing program staff, and assessing needs for staff development

Please note that the position with HIVPAC will be filled as limited term. (Limited-term positions are funded for a limited period of time, however, incumbents receive regular benefits e.g., health benefits, pension, vacation and sick leave accruals etc.)

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will have at least two (2) years of experience in program implementation and evaluation as well as experience with community engagement. Master of Public Health is preferred, but not required. Experience with grant management is also desirable, but not required.

Additionally, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:

  • Professional and Technical Expertise
    • Knowledge of public health models, strategies, and approaches for program implementation
    • Experience with service procurement, contract management, and/or grant administration
    • Experience in HIV services highly desirable (for HIVPAC)
    • Understands, interprets, and ensures compliance with laws and regulations
    • Analyzing situations accurately, developing reasonable alternatives, and taking effective action
    • Developing and implementing short- and long-range project goals and objectives

Leadership | Managing Performance

  • Utilizing County Policies and Procedures, Memorandum of Understanding, and Health Care Agency Code of Conduct to complete staff performance reviews, Performance Incentive Plans, and recruiting responsibilities
  • Facilitating meetings, focus groups, and/or trainings effectively
  • Leading and mentoring a multidisciplinary team
  • Evaluating staff performance and developing staff by providing opportunities for training and personal growth
  • Ability to resolve conflict between staff
  • Encourages open and productive communication on challenging issues
  • Generating enthusiasm and motivating others to act in support of program objectives

Building and Maintaining Relationships | Customer Focus

  • Establishing and maintaining cooperative working relationships with subordinates, peers, supervisors, and managers
  • Handling high profile requests from the community with professionalism
  • Promptly handling community calls for information about the program and implementing strategies that collaboratively utilize appropriate resources
  • Building collaborative working relationships with community members and stakeholders, such as advocates, service providers, and interested parties to effectively engage the target population
  • Representing the County in an effective and professional manner
  • Ability to prioritize and triage requests and determine appropriate responses

Listening | Presentation Skill | Oral Communication and Writing

  • Ability to effectively communicate clearly and concisely both orally and in writing, with tact and sensitivity
  • Effective organization, coordinating multiple priorities/projects and meetings within prescribed deadlines
  • Listens effectively and presents ideas and complex materials concisely, clearly, and logically
  • Using diplomacy when dealing with challenging situations and/or people; picking up on nuances in tone and meaning and understanding non-verbal cues and body language
  • Delivers clear and organized presentations; adjust style and tone based on audience

Critical Thinking | Analyzing and Interpreting Data | Delivering Results

  • Interprets and applies latest data as it pertains to health disparities and emergent trends
  • Conducts research for resources and pursues leads for additional resources
  • Analyzes program outcomes to determine effectiveness and identify opportunities for quality improvement

MINIMUM QUALIFICATIONS
Click here to learn more about the minimum qualifications for the HCA Program Supervisor I classification.

PHYSICAL & MENTAL REQUIREMENTS, ENVIRONMENTAL CONDITIONS

Physical & Mental Requirements
Vision sufficient to read standard text, read a computer monitor and to drive; speak and hear well enough to communicate clearly and understandably in person, over the telephone and in small groups; independent body mobility to stand, sit, walk, stoop, and bend to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard, to write, and drive a vehicle.

Environmental Conditions
Work in an office environment; drive to community sites and to meetings; work evenings/weekends to attend meetings/special events, as needed. The ability to work in the field and interact with the public, other County employees, including supervisors and managers, staff and management in other governmental and regulatory agencies, and service providers in a variety of situations.

RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the process.

Veterans Employment Preference Policy (VEPP)
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

Applications Screening | Refer/Non-Refer
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of the job. Only those candidates that meet the desired qualifications listed in the job bulletin will be referred to the next step.

Structured Oral Interview | Oral Exam (Weighted 100%)
Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job.

Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows:

  • Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID19 testing.
  • Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.)

The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position.

Email Notification
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .

Frequently Asked Questions
Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Laura Katsis at (714) 834-6724 or LKatsis@ochca.com.
EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Closing Date/Time: Continuous

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