Housing and Community Services Manager

City of Santa Rosa
January 12, 2022
Santa Rosa, CA
Job Type


The following duties are considered essential for this job classification:

  • Plan, organize and direct the operations and activities of area of assignment;
  • direct and participate in the development, modification, and implementation of program goals, objectives, policies, procedures and priorities;
  • prepare and administer the annual budget for area of assignment;
  • supervise, train, and evaluate staff;
  • supervise complaint resolution;
  • develop, implement and monitor new programs and modify existing programs as required by changes in laws, regulations, and rules;
  • maintain records and prepare a variety of reports, correspondence, grant applications, and other written materials;
  • originate and monitor contracts, including budgets and financial reports, to ensure compliance;
  • monitor ongoing program and/or project activities for contract compliance;
  • confer with and make presentations to representatives of other City departments, governmental agencies, policy boards, and a variety of business and community organizations;
  • testify on behalf of the Department at government hearings and public meetings; and
  • serve as the Acting Director of the Department as assigned.

In addition to those general duties outlined above, there are duties that are essential to each functional area. These duties may be assigned to any incumbent to accommodate work load or to utilize efficiently the knowledge and experience of the incumbents. Any single position may not be assigned all duties listed below, nor do the examples cover all duties which may be assigned. These areas and their associated essential duties include:

Leased Housing
Oversee the administration of the Federal Housing Choice Voucher Program, including eligibility and property inspection functions, fair hearing process, reporting requirements with Housing and Urban Development, and manage resources in a changing regulatory environment.

Santa Rosa Housing Trust/Asset Management and Compliance
Oversee the administration of the Santa Rosa Housing Trust to develop new affordable housing units, convert market rate to affordable units, preserve housing through rehabilitation and extensions of affordability covenants, develop facilities for low income households with special needs, and coordinate homeownership programs, all funded by a combination of Federal, State, and local resources. Oversee the administration of Housing Allocation Plan (HAP) and Density Bonus housing agreements, coordinate the oversight of the mobile home ordinance, the City's loan portfolio and compliance functions. Oversee and ensure compliance with federal grant administration, including the Consolidated Plan and related reporting requirements.

Homeless Services
Oversee the administration of the Homeless Services Program, including development, modification, and implementation of program components and goals consistent with City Council direction. Develop policy recommendations based on industry best practices. Oversee funding and negotiate, originate, and monitor contracts with Homeless Services Program service providers. Represent the City at the Continuum of Care regional board, local and regional homeless services committees, and community meetings as needed.

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