Public Safety Information Technology Manager

Sonoma County, CA
January 13, 2021
Santa Rosa, CA
Job Type


Position Information

Are you a dynamic leader in the IT field? Join our Information Systems team in this critical leadership role!
Starting Salary Up To $67.59/hour ($141,068/Year), plus a $600 per month cash allowance

The County of Sonoma Information Systems Department (ISD), Technical Services Division , seeks an IT Manager to lead the technical support team dedicated to the Sonoma County Public Safety Consortium (SCPSC). The SCPSC is a Joint Powers Authority (JPA), focused on efficient and effective operation, maintenance, and improvement of the public safety communication and data management systems in Sonoma County.

In this dynamic role, you will assist SCPSC partners and staff in making the best use of existing and emerging technical services provided by ISD. You will lead and coordinate a support team focused on the Intergraph Public Safety suite of applications, databases, and interfaces used by member agencies of the SCPSC. The Intergraph suite includes Computer Aided Dispatch, Mobile for Public Safety, Records Management, and Edge Frontier components, with interfaces to internal and external systems. The team also provides service desk, network, server, application, database, and interface support.

As an IT Manager, you will also:

  • Participate in strategic planning and implementation
  • Prepare budgets and recommend solutions to business problems
  • Design, review, and approve system and technical specifications
  • Coordinate procurement


The most qualified candidate for this position will have a broad technical background, excellent customer service skills, and an ability to work together closely with business partners, vendors, and staff to effectively leverage services. This includes possession of extensive knowledge of a variety of technical concepts, regulations, standards, practices, and procedures, as well as the judgment and skill necessary to plan, prioritize, and accomplish business goals. Additionally, the ideal candidate will possess:

  • Strong analytical, planning, time management, problem-solving, and organizational skills
  • A clear understanding of IT standards, practices, controls, and regulatory frameworks
  • Demonstrated knowledge of project management, asset management, project cost accounting, and change management frameworks
  • Experience applying technical knowledge of the principles of systems integration, network security and systems administration.
  • The ability to communicate effectively with clients, vendors, team members, senior staff, and other stakeholders
  • Experience conducting business systems analysis including review, cost-estimating, recommending solutions, developing technical specifications, and preparing project and annual budgets
  • Project management experience including system implementation/updates, managing timelines and client expectations, coordination of staff/resources, planning, and training on new systems
  • Strong strategic planning, business service promotion, solutions engineering, personnel management, and contract management skills
  • Experience supporting public safety systems

What makes Sonoma County a great choice

The County of Sonoma offers a rare and compelling array of scenic, recreational, and geographic characteristics that include over 200 award winning wineries, majestic redwoods, inspiring coastline and beaches, and the vibrant Russian River. Encompassing over one million acres of land and water, rich with agriculture, parks, campsites, lakes, and open spaces, the County is home to over 500,000 residents and offers a wide variety of art and music festivals, farmers' markets, and concert venues. Local schools continually rank high on California's Academic Performance Index, and the Santa Rosa Junior College and Sonoma State University offer higher education opportunities.

The County of Sonoma is a general law county, governed by a five-member Board of Supervisors. The Board is fully committed to a mission and vision which value high quality services that support and enrich the community, strong leadership, engaged citizen participation, transparency and accuracy in information, and efficient and fiscally sustainable government. The County Administrator leads a team of dedicated department heads who work collaboratively to address and strategically prepare for County initiatives and challenges. The County has 28 departments, agencies, and special districts, and employs over 4,000 regular employees with an annual budget of approximately $1.78 billion for fiscal year 2019-2020.

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including:

  • An annual Staff Development/Wellness Benefit allowance up to $1,700 and ongoing education/training opportunities
  • Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
  • Significant portion of health care premiums paid by the County and access to several health plan options
  • County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
  • Retirement fully integrated with Social Security
  • May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
  • Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range

*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) .


The County of Sonoma Information Systems Department employees 116 staff who provide technology solutions that support and enhance the service delivery systems of Sonoma County. Please visit the department's website:

Please note: This position will be required to have access to secure department facilities and/or view data or work with information systems for these departments. This requires that a more extensive "Security Clearance" be performed, after hire, by the Sonoma County Sheriff's Office. Successful completion of the probationary period will be contingent upon passing the security clearance, which includes a Live Scan fingerprint based check of California Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) criminal records. If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period.

Following current Public Health Orders and department needs, this position may initially work both remote as well as on-site, transitioning to full-time on-site when required and allowed.

This recruitment is being conducted to fill one position in the Information Systems Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Information Systems Project Manager.

Minimum Qualifications

Education: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from a four-year college or university with major coursework in computer science, information systems, electrical engineering or a closely related field would provide this opportunity. Additional highly relevant experience, formal training, and/or certifications directly related to area of assignment may be substituted for the required education.

Experience: Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, four years of technical professional experience involving systems analysis, programming, systems support, systems engineering, or similar field in a multi-platform information systems environment, including two years of experience either supervising other employees or functioning as a team leader on various projects. Specific experience related to the work of the assigned division may be required.

License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position.

Knowledge, Skills, and Abilities

Considerable knowledge and understanding of: the inter-relationship of mainframe, PC, LAN, Network and telecommunications systems including hardware components, software applications, operating systems, and documentation; methods to analyze and recommend business solutions to meet customer needs and requirements; principles, methods, and techniques of systems analysis; techniques, tools, and principles of project management.

Depending on assignment: database design; structured coding and analysis; application development products; specific programming techniques and languages; computer operations, including operating systems and software products; local and wide area network design, management, and operation; methods and techniques of troubleshooting hardware, software and inter-connectivity problems; principles of data security; methods and techniques of providing support to users; design and maintenance of wireless communication systems; telecommunications systems and applications including voice, data, video, fiberoptics, and other components.

Working knowledge and understanding of: requirements and methods of procurement, contract negotiation and preparation; principles and practices of personnel supervision and management; budgeting principles and procedures.

Ability to: plan, organize and manage the activities of assigned staff; design, coordinate, and manage complex projects, systems, and/or operations; adapt to and plan for changes in technology and work environment; analyze customer's problems, develop effective business solutions, and prepare cost estimates; work cooperatively and effectively with staff, customers, vendors, and the public; perform a variety of tasks in a consistent and accurate manner; analyze and evaluate information, problems, and situations and develop an effective course of action; prepare clear, concise and accurate oral and written reports.

Selection Procedure & Some Helpful Tips When Applying

  • Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
  • You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
  • You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
  • Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes.


Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application & Supplemental Questionnaire Appraisal Examination(weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:

  • Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.


A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.


Applications are accepted on-line at: . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.
The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information.

HR Analyst: MN
HR Technician: RR

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