Research Analyst Support Intern

Orange County, CA
January 12, 2022
Santa Ana, CA
Job Type


Research Analyst Support Intern (Graduate Intern)

Social Services Agency

This recruitment is open to the public and will be open for a minimum of five (5) business days. This recruitment may close anytime after January 11, 2022 at 11:59 PM PST. Interested applicants are encouraged to apply immediately.

Social Services Agency
The Social Services Agency (SSA) is the largest agency within the County of Orange. It serves an average of one-in-four Orange County residents or approximately 835,000 County residents. SSA is comprised of four divisions and over 4,000 dedicated employees. They work together with community partners and stakeholders to accomplish the following objectives:

  • Protect children and adults from abuse and neglect
  • Enable low-income adults who are frail and/or disabled to remain in their homes rather than being institutionalized
  • Move eligible families from dependency to self-sufficiency
  • Provide program benefits to eligible California Work Opportunity and Responsibility to Kids (CalWORKs), Cal Fresh (Food Stamps), Refugee, General Relief and Medi-Cal recipients

The Research Analyst Support Intern will assist with the Administrative Services Research Unit within the Social Services Agency. The primary duties and responsibilities of the internship include:

  • Assist Research Analysts in collecting and validating data, assessing and reviewing current trends, and presenting data and research methods to the Agency
  • Research literature regarding state and child welfare programs
  • Develop complex statistical models based on various data sources such as survey data, caseload data, demographic data, case management data, and state-wide child welfare data
  • Interpret variation in performance measures between counties, evaluates different research methodologies used by other counties
  • Gather information on various agency programs, training materials, and research projects
  • Coordinate work efforts with other departments such as Information Technology, and Quality Assurance with regards to data extraction, data validation, and data interpretation
  • Use various database systems to obtain and validate data from different sources
  • Provide recommendations for process improvement using graphs, charts, and other display

Please note this is an in-person internship. Interns will not be able to perform the above duties remotely/virtually.

This recruitment is open to the public who are currently enrolled in an accredited college or university working towards earning their Master's degree or higher; or who have graduated in the last 6 months from a Master's degree or higher program in the following fields of study; Data Analytics, Data Science, Computer Science, Mathematics, or related field study.

The Social Services Agency is seeking interns who demonstrates the following qualifications:

  • General Knowledge of research methods and statistics
  • Experience in using the Internet and Microsoft Office Suite, especially Word and Excel
  • Experience using databases and analytical tools such as Power BI, Business Intelligence, SQL and SPSS
  • Excellent oral and written communication skills
  • Highly organized and dependable
  • Able to complete assignments in a timely manner
  • Reliable, outgoing and able to work independently

Immediate placement is available. Interns may work up to 25 hours per week and must be able to commit to at least 6 months. Hours must be scheduled during normal business hours (Monday - Friday between 8 a.m. and 5 p.m.)

This internship may be extended an additional 6 months based on the needs of the department.

Interns are offered an excellent opportunity to:

  • Earn academic credit while applying classroom knowledge to a professional workplace
  • Build resumes/hands-on experience and explore a career in local government, administrative services in the research and the human resources field
  • Learn SSA's administrative practices in research analysis, and the opportunity to learn onboarding process, employee records maintenance/retention and employee recognition
  • Network with SSA administrative services professionals

Applicants must attach a cover letter, resume, and unofficial transcripts to their application. The cover letter is an opportunity for students to describe career and academic goals, to elaborate upon personal and academic accomplishments, and to identify what type of internship experience they are seeking. Learn more about what to include in a cover letter HERE .

Applications that do not include a cover letter, resume, and unofficial transcripts will not be considered.

Interns will be required to undergo a background clearance check and must successfully clear prior to the start of their internship. All internship offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.)

In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.

A valid Social Security card and state-issued driver's license are required for the background check.

Please see below for important information regarding COVID 19 related requirements
The COVID-19 pandemic continues to evolve and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with any State or County Public Health Orders which may apply as follows:

  • Workers who provide services in certain Medical or High-Risk Settings, may be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing .
  • Workers who provide services in certain Health Care Facilities or correctional facility or detention center where health care is provided, may be required to provide proof of vaccination . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted worker will be required to mask and undergo weekly COVID-19 testing.)

The position for which you are applying may be required to adhere to any applicable State or County Order. You will receive notification of any requirement as it applies to a position.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here ( Download PDF reader ) to review the policy.

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "" and "" If your email address should change, please update your profile at .

For additional internship postings, please check our Web site at the following link:

For specific information pertaining to this recruitment, please contact Jeff Hentzen at (714) 834-2892 or

Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.

Closing Date/Time:

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