Emergency Services and Security Unit (Position Code 0169)
This is a rare opportunity for a seasoned security professional to shape and define this newly created position and to build a robust and forward-thinking security program. Under the general direction of the Assistant Officer of Emergency, Security & Safety, the Security Manager will manage all security services for Valley Water. Responsibilities include providing strategic development and implementation of all security programs, plans and processes; formulating goals, objectives, policies, procedures and implementation plans to protect Valley Water infrastructure, assets, staff and the community; and developing and maintaining partnerships with local, county, state and federal agencies.
Ideal candidates will bring extensive experience in threat assessment, program/process management and development, and the ambition to create new best practices. They are strategic thinkers with proven track records of driving change and innovation within their organizations. While technical expertise is important, the Security Manager will also embrace the opportunity to effectively guide and mentor a skilled and competent group of employees in protecting Valley Water's critical infrastructure and staff from terrorism, sabotage, vandalism, theft, violence, and other malicious acts. The Security Manager will be comfortable interacting with board members and other elected officials in addition to being proactive in developing collaborative partnerships with Valley Water's numerous stakeholders. Candidates with experience in organizational development to assess the structure and operations of the Office and to enhance its systems and processes will be favorably considered. As the Security Manager may be called upon to serve as a spokesperson for the Office, outstanding communication, presentation and public relations skills are critical. The selected candidate will be accessible, responsive, engaging, efficient, and must be available after hours and on call.
About Valley Water:
Headquartered in San Jose, the Santa Clara Valley Water District (Valley Water) is the largest multi-purpose water supply, watershed stewardship and flood management special district in California. Valley Water serves nearly two million people in Santa Clara County by providing a reliable and safe supply of water; enhancing streams and watersheds through creek restoration and habitat protection; providing flood protection for homes, schools and businesses; and partnering with other agencies to provide trails, parks and open space for community recreation. Valley Water's unique multi-purposes enables it to use a comprehensive regional approach to water resources management and environmental protection that would not be possible if these services were fragmented among several agencies. As the primary water resources agency for Santa Clara County, which is located at the southern end of the San Francisco Bay and is home to Silicon Valley, Valley Water encompasses all of the county's 1,300 square miles and serves the area's 15 cities: Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. Valley Water also serves the unincorporated areas of the county.
Valley Water is governed by a Board of Directors comprised of seven members each elected from equally-divided districts drawn through a formal process. The directors serve overlapping four-year terms. Valley Water has a $610 million operating and capital budget and a staff of over 850 employees.
Key Responsibilities include, but are not limited to:
- Plans, manages and oversees all functions, operations and activities of the security unit, including contract security services, physical security systems and technologies, homeless abatement, shooter awareness program, threat and vulnerability assessments and communication protocols.
- Develops programs, strategies and solutions for security to ensure effective planning for accomplishment of organizational objectives, safety and security for employees, the community and Valley Water's infrastructure and assets, including water supply and distribution systems, and compliance with all applicable policies, regulations, rules and laws.
- Develops, implements and manages strategic vulnerability and threat assessments and mitigation plans to protect water supplies, distributions systems and Valley Water facilities from natural and man-made disasters, including acts of terrorism; performs vulnerability studies and analysis of disaster and security response capabilities, including Federal Energy Regulatory Commission (FERC), Risk Assessment Methodology for Water Utilities (RAM-W) and Dam Assessment Matrix for Security and Vulnerability Risk (DAMSVR) assessments; assesses and determines appropriate level of security needs.
- Actively participates in planning and design processes for Valley Water capital projects; ensures appropriate security elements are incorporated into project design and construction; leads efforts to explore new tools and technologies to improve existing physical security and add security assets to new facilities and property.
- Works collaboratively and engages with appropriate social service and law enforcement agencies to address homeless abatement in Valley Water creeks and other properties; fulfills security requests to support field work.
- Administers contracts for security and security related services; reviews and evaluates compliance of contractor services with Valley Water contract standards and provisions; recommends improvements as required in procedures, techniques and training.
- Provides staff leadership, oversight, guidance and daily management of assigned unit; develops and implements goals, objectives, policies and priorities for assigned programs; manages budgets and forecasts resource needs.
- Plans, directs, coordinates and reviews the work of assigned staff; provides staff and performance reviews and implements discipline measures and manages the Security Unit on-call program.
- Oversees, makes recommendations for and approves the acquisition of security system hardware and software purchases.
- Develops and delivers effective communication and training programs and activities, such as the Active Shooter Awareness program, to promote security and emergency awareness and preparedness for Valley Water staff, contractors and the community.
- Establishes ongoing relationships with local, state and federal law enforcement agencies, including the Northern California Regional Intelligence Center (NCRIC); monitors notifications of intelligence, information and alerts from the Office of Homeland Security, Federal Bureau of Investigation, Environmental Protection Agency, Department of Energy, Department of Transportation, U.S. Bureau of Reclamation and the Awareness National Security Intelligence Reports, as well as the Association of Metropolitan Water Agencies and American Water Works Association.
Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below.
- Experience in law enforcement, homeland security or military security program management (a minimum of five years).
- A minimum of two years of experience supervising staff in a law enforcement, homeland security or military security setting.
- Track record of innovation.
- Background partnering with law enforcement and community stakeholders to address challenges related to homeless encampments.
- Experience protecting assets and infrastructure.
- Experience performing threat and vulnerability assessments, identifying gaps, recommending solutions, and driving organizational change.
- Experience selecting, motivating, supervising, and evaluating a team as well as overseeing additional external resources and partners.
Ideal Skills and Abilities:
- Outstanding communication skills - open, honest, listens well, is receptive, and communicates clearly.
- Welcomes challenges and thrives on accomplishments; results oriented.
- Engenders trust and credibility, a person of the highest integrity.
- Exceptional people skills - able to work with, and establish relationships with Valley Water's numerous stakeholders including the executive team, elected officials, and external stakeholders.
- Ability to manage complex projects involving multidisciplinary teams that require coordination and collaboration with external agencies of all levels.
- When called upon, comfortable communicating in public including with the media.
- Manage the strategic development and implementation of security programs, plans and processes.
- Develop and implement goals, objectives, practices, policies, procedures, work plans and performance measures related to security efforts.
- Provide administrative, management and professional leadership and expertise related to security programs and strategies.
- Manage the investigation of complex and sensitive security problems and coordinate investigations with law enforcement and/or social service agencies.
- Develop and implement loss prevention and security awareness programs.
- Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
- Understand technical issues related to security vulnerability analysis and preparedness for a wide range of emergencies.
- Apply Security RAM-W and DAMSVR assessment techniques.
- Perform efficiently and effectively under emergency conditions.
- Coordinate various security activities in a cooperative relationship within Valley Water and with governmental agencies and the community.
- Provide effective leadership as part of a security team to resolve issues.
- Communicate clearly and concisely, both orally and in writing, using appropriate English grammar, syntax and cultural competence.
- Security concepts and procedures; loss prevention and security survey methods, trends and emerging technologies of security operations.
- Intelligence processing, situational analysis and standard investigative methods and techniques and vulnerability and risk assessment methodologies and applications.
- Planning, development, implementation, evaluation and coordination of assigned security operations.
- Modern security procedures, systems, communication protocols and technologies applicable to industrial facilities.
- Workplace violence including active shooter and terrorist threat mitigation.
- Computer software applications, such as MS Word, Excel, Outlook, PowerPoint, PeopleSoft and other specialized software and databases.
Ideal Training and Education:
Equivalent to graduation from an accredited four-year college or university with major coursework in law enforcement, emergency management, occupational health and safety, business or public administration, or a related field.
Required License or Certificate
Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.
To review the Classification Specification, please click here
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview.
(2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary.
Consideration may be given to existing applicant pools within the same classification.
Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 1-408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
Closing Date/Time: 3/1/2021 11:59 PM Pacific